How to set up an NFC Google review card
A practical setup guide: choose a review destination, create a permanent touchpoint link, program your NFC card and test the customer journey.
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Practical field notes for the people behind the counter. Make your touchpoints clearer, your feedback more useful and your follow-up more thoughtful.
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How to set up an NFC Google review card
A practical setup guide: choose a review destination, create a permanent touchpoint link, program your NFC card and test the customer journey.
Read the guide 3 min read · By KintouchThe field notes
5 guides
NFC and QR codes: choosing the right setup for your business
Compare the customer experience, placement and maintenance of NFC and QR touchpoints, with a practical checklist for cafés, salons and shops.
Read the guideTurn private feedback into a customer recovery routine
A simple workflow for triaging feedback, assigning responsibility, making a permitted follow-up and recording whether the concern was resolved.
Read the guideHow to measure NFC touchpoint performance
Understand visits, feedback and Google link clicks, compare locations fairly and avoid treating taps as sales or completed reviews.
Read the guidePlan customer follow-up with your own email and WhatsApp
Understand sender setup, separate channel permissions, manual tasks, templates and delivery checks before enabling automated customer follow-up.
Read the guideOUR EDITORIAL APPROACH
Written by Kintouch for people running local businesses. Product instructions reflect the current build; examples are labelled, and provider requirements link to their original sources.