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THE KINTOUCH PLATFORM

Every interaction.
A little more useful.

Beautiful hardware opens the conversation. A focused workspace helps your business listen, organise and follow through.

01CONNECT

One touchpoint. The right next step.

Give each card or stand its own permanent link. Choose feedback, Google reviews, contact capture, an existing booking page, a menu or a campaign destination.

Plan your first touchpoint
  • Change the destination without rewriting the card
  • Name and organise touchpoints by location or folder
  • Pause, archive, restore and export a QR code
02LISTEN

Give feedback somewhere to go.

Private feedback rated 1–3 stars opens a recovery case. Keep the original note, responsibility label, due date and progress together so someone can act.

Build a recovery routine
  • Open, in progress and resolved case states
  • Case notes and a daily follow-up queue
  • Public Google review access remains available at every rating
03REMEMBER

The context behind each customer.

Build a lightweight customer timeline from details people choose to share. Keep notes and record purchases or completed appointments alongside their interactions.

Understand permission and follow-up
  • Separate email and WhatsApp permissions
  • Customer groups, notes and event history
  • Permission withdrawal and customer-data removal controls
04UNDERSTAND

See which moments matter.

Compare visits, private feedback and Google link clicks across touchpoints and locations. A link click is measured as a click; it does not prove a public review was posted.

Make sense of your numbers
  • Time-range and location filters
  • Touchpoint comparisons and CSV exports
  • Multiple businesses under one owner account
05FOLLOW THROUGH

A considered follow-up, from your business.

Create event-and-delay rules for manual follow-up tasks. Connect your own verified email sender or official WhatsApp Business Platform account to enable supported automated messages.

See what sending needs
  • Reusable templates and customer/business fields
  • Queued messages, delivery history and pause controls
  • Incoming replies and optional acknowledgements after receiving setup
A CLEAR VIEW OF WHAT IS READY

Start with the essentials. Connect when ready.

The design studio shows illustrative materials and pricing; specifications are confirmed before an order. Automated sending requires your business’s provider setup, permission and enabled rules. Domain and provider charges are separate.

Staff labels currently help assign responsibility; separate staff logins and roles are not available. AI-generated replies, public review imports, native loyalty rewards and Wallet passes are future work.

YOUR NEXT STEP

See your next connection.

Explore the experience, then make a touchpoint your own.