Know your customers
Profiles, purchase records, receipt attachments and a connected customer history.
One business.
A closer connection.
Your customer workspace, physical products and AI usage are priced separately. Know what you are paying for before you start.
A workspace for
what comes next.
RM260/ month
Plus a one-time RM300 setup fee.
First paymentRM560Setup + first monthThen monthlyRM260Software subscription
View your plan in the workspace ↗Monthly billing through Stripe. Each business has its own subscription. Setup is charged once per business; hardware and AI credits are separate. Checkout becomes available when Kintouch payment setup is complete.
Cards & stands
Choose your form, material, size, colour and add-ons in the design studio. Hardware has its own one-time checkout and delivery charge.
Design your touchpoint ↗Studio prices are illustrative until hardware ordering is enabled and the final catalogue is approved.Prepaid AI credits
AI usage is charged at provider cost + 40%. For example, USD1.00 of provider usage uses USD1.40 in credits.
USD10 · USD25 · USD50 · USD100
Credits carry forward. No automatic top-ups. AI credits are held in USD to match provider accounting; your bank may apply currency conversion. Connected WhatsApp and email-provider fees are separate.The work behind a lasting relationship.
Make every tap useful
Manage NFC/QR touchpoints, destinations, private feedback and recovery cases.
Follow through
Configure automations and AI replies for connected business email and official WhatsApp channels.
Stay in control
Daily priorities, search, folders, archives, exports, usage budgets and pause controls.
SPENDING WITH BOUNDARIESYour service can pause.
Your service can pause.
Your records stay accessible.
- See usage before it runs out.
Your billing screen shows remaining credits, reserved costs and confirmed usage. A workspace notice appears when credits run low.
- Choose when to add more.
If credits are exhausted or subscription payment is overdue, automation and outgoing messaging pause. Add credits or resolve payment to make new work eligible again.
- Keep access to your customer data.
View customer profiles, receipts and recorded history during a payment pause. Previously blocked messages are not automatically replayed after payment.
A few useful details.
What happens during setup?
Set up the business profile, touchpoints, customer journey and business knowledge. Connect your own email or WhatsApp Business Platform account, choose reply and follow-up rules, and test the customer experience before enabling live automation. Provider verification and credentials may be required.
Does buying a card subscribe me to the software?
No. Hardware, software and credits use separate checkouts. The software subscription starts only when you complete its subscription checkout.
Can I cancel?
Use Billing & credits to open Stripe’s subscription portal and cancel renewal. A cancellation at the end of the billing period keeps the already-paid service period. A failed payment pauses automation. Customer records remain accessible.
Do I need credits if the monthly plan is paid?
Yes. The RM260 fee covers the software plan; AI is funded separately. Requests reserve credit while provider costs are confirmed. Your monthly AI spending limit is an additional cap, not a credit balance.
Is sending ready as soon as I pay?
Payment is one part of setup. Sending also requires a connected provider, valid credentials, suitable permissions, enabled automation rules and an available AI provider. Review the connection and AI status in the workspace.